The Print Refinery Professional Design + Selling Skills for Custom Framing Training

Design + selling skills for customer-facing team members that sell custom framing

This course is designed to properly cross-train all customer-facing team members on professional design + selling skills to eliminate the unintentional under-selling of custom framing, design and décor services. Armed with this knowledge, you can upsell, cross-sell, add value and increase sales in custom framing and related services. Making the most of every in-store opportunity will lead to increased revenue.

Learn how to:
  • Qualify wants and needs
  • Describe artwork and design
  • Sell your best design
  • Guide the sale to success


Your Instructor


Ginger Hartford
Ginger Hartford

As a career veteran of the art + design industries and a former consultant with Larson-Juhl, Ginger Hartford is recognized as a highly accomplished strategic marketing and business development leader. Ginger has worked with thousands of retailers establishing best practices in professional selling and design approach. She founded EurDesign Studio to provide consulting for strategic marketing, to help brands capture emerging growth opportunities and to share her passion for marketplace trends, education and technologies.


Course Curriculum


  The Print Refinery Professional Design + Selling Skills for Custom Framing Training
Available in days
days after you enroll

Frequently Asked Questions


When does the course start and finish?
The course starts now and never ends! It is a completely self-paced online course - you decide when you start and when you finish.
How long do I have access to the course?
How does lifetime access sound? After enrolling, you have unlimited access to this course for as long as you like - across any and all devices you own.
What if I am unhappy with the course?
We would never want you to be unhappy! If you are unsatisfied with your purchase, contact us in the first 30 days and we will give you a full refund.
I passed the quiz, but the “Complete and Continue” link is not there. What do I do?
Point your mouse to where the “Complete and Continue” link is shaded out. If you see the message “You must complete all lecture material before progressing,” please go back and watch each video in its entirety – let each one play from beginning to end.
I did not receive my certificate of completion. How do I reprint it?
Select the completed training from your list of enrolled courses. From the left-hand menu, select Certificate, click on the Download link (under your certificate) and it will open as a PDF for you to save/print as needed.
I forgot my password or which email address I used to log-in. How do I retrieve that information?
Click on the Forgot Password link. You will receive an email with instructions on how to reset your password. To retrieve the email address used for log-in, please contact: Brenda DiVincenzo at [email protected] or (702) 617-1141 X205
I am having technical issues with the slide deck, videos and/or other content. Who do I contact?
Please contact: Brenda DiVincenzo at [email protected] or (702) 617-1141 X205

Get started now!